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Provider Webinars

The following webinars are free to providers and their staff. These one-hour sessions are scheduled for the second Wednesday of each month from noon – 1 p.m., CST. Additional topics will be posted at a later time. Webinar materials are posted two weeks after each webinar.

Upcoming Webinars

Webinar System Requirements 


Date/TimeTopicPresenters Description Online Registration
October 14
12-1 p.m.
Navigating home health Ellen Myers, Network Engagement Business Partner Become the home health expert in your office. Tune in and get answers. Register


Submit your ideas for webinar topics   


Registration is no longer available after noon the day before the webinar.

You will be emailed the log-in instructions the day prior to the webinar.



2015 Webinar Materials

DateTopic and Slides Related Documents
September 9

Credentialing Policy Updates

August 26

Provider Inquiry Process and Enhancements

Questions and Answers 
July 8

Navigating Coordination of Benefits Claims

Questions and Answers 
June 10

Understanding Claims Processing

Questions and Answers 
May 13

Understanding EAPG Payments

  • Recording, Slides, and Questions and Answers available on the Treo website.
  • Participating facility providers needing access to Treo can complete the Treo Website Access Request Form 
April 8

Handling Overpayments

Questions and Answers 
March 11

How the Wellmark Information Notification System (WINS) can help you

Questions and Answers 
February 11

Preparing for Continued Stay Reviews

Questions and Answers 
January 14

Overview and Updates to the Credentialing and Contracting Process

Questions and Answers 

2014 Webinar Materials

DateTopic and Slides Related Documents
December 10

Wellmark Product Overview

Questions and Answers 
October 8

Provider Tools and Resources

Questions and Answers 
September 10

Credentialing Submission Tracker

Questions and Answers 
August 13

Now Live: Wellmark Information Notification System (WINS)

July 9

BlueCard Basics

Questions and Answers 

June 11

iCAP Claim Denials: What You Need to Know

Questions and Answers 
May 14

Wellmark Information Notification System (WINS)

April 9

Doing Business with Wellmark: How to Apply, Contract and Keep Provider Information Up To Date

Questions and Answers 
March 12

ICD-10 Testing with Wellmark


March 5

Enhanced Ask and Track a Question Tool

Questions and Answers 

January 8

Working with Web Enhancements

Questions and Answers 

2013 Webinar Materials

DateTopic and Slides Related Documents
December 11

New 2014 Wellmark Products

Questions and Answers  

November 13

Preparing for ICD-10

October 9

Blue Card 101

Questions and Answers 
September 11

Main DSC’s Role and Responsibilities

Questions and Answers 
August 14

Wellmark's Provider Experience Council

Questions and Answers 
July 10

Health Care Reform - Making Sense of It

June 12

Wellmark Contracts and Addendums

Questions and Answers 
May 8

Enhanced Ambulatory Patient Groupings (EAPG) & Treo Site Navigation

April 17

Wellmark Web  Enhancements for Providers

Questions and Answers  
February 13

Maintaining Your Accounts Receivable (A/R) with Wellmark


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